Privacy

Last Updated: 10/10/25

Zachary’s Chicago Pizza, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Customer and Website Privacy Policy (this “Policy”). This Policy describes in detail the types of personal information we collect, how we use it, the purposes for which we process it, how we disclose it, the rights you may have in relation to it, and the measures we take to safeguard it.

This Policy also serves as our Notice at Collection under California law, including the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”).

Please read this Policy carefully to understand our practices. By providing us with information or using our Services, you consent to the practices described herein. If you do not agree, you should discontinue your engagement with our business.

Scope of this Privacy Policy

This Policy applies to information we collect:

Through our Services: including websites, platforms, and applications that link to this Privacy Policy.
In communications between you and us: including email, text message, chat, telephone, and other electronic messages.
In connection with transactions or promotions: including orders, loyalty programs, contests, giveaways, fundraisers, and events.

This Policy does not apply to information collected by:

Any other website or application operated by the Company that does not link to this Privacy Policy.
Third parties, including insurance companies, social media platforms, advertising networks, and other providers that may collect information through links, integrations, or other content accessible via our Services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with information.

Children’s and Minors’ Data

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent, as required by law. Certain promotional activities, such as art contests, may be open to participants under 13, in which case we collect limited information (such as name, age, contact information, and parent/guardian signature) strictly for the purposes of administering the contest, contacting winners, and crediting artwork, where applicable. If we learn that we have inadvertently collected personal information from a child under 13 without parental consent, we will delete it. Parents or guardians of children who have submitted entries may also request deletion of their child’s contact information by contacting us using the information below.

Individuals between the ages of 13 and 17 may place orders, participate in promotions, or enter contests through our Services. We may collect limited personal information from them (such as name, contact information, and order or contest details) to complete the requested activity, but we do not knowingly use this information for marketing or any purpose beyond providing the requested Services.

Personal Information We Collect

“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual. For customers and users of our Services, the categories of personal data we may collect include:

Identifiers and Contact Information: including name, postal address, email address, and phone number.
Payment and Financial Information: including credit card and debit card numbers, billing address, and information about payment services such as PayPal.
Transaction History: transactions, order history, discounts, loyalty program participation, and promotions.
Location Information: including approximate or precise geolocation data when enabled on your device.
Device and Technical Information: including IP address, browser type and settings, operating system, language preferences, device identifiers, and system configuration information.
Internet and Network Activity: including browsing history, search history, clickstream data, usage logs, page response times, download errors, time spent on pages, interaction data (such as scrolling, clicks, and mouse-overs), and navigation methods.
Content You Provide: including profile details, user-generated content, reviews, responses to surveys, and any messages, emails, or other communications you send us.
Marketing and Promotions Data: including information voluntarily provided for opt-in programs such as newsletters, contests, giveaways, and special events. Information collected may include email addresses, zip codes, phone numbers, physical addresses, website addresses, tax identification numbers, signatures, and credit or bank information.
Inferences: including profiles created to reflect your preferences, behaviors, and characteristics derived from the categories above.

How We Use Information

We use personal information for the following purposes:

To provide, operate, and maintain the Services.
To process, manage, and fulfill orders and promotions.
To communicate with you regarding transactions, promotions, and updates.
To improve, personalize, and optimize the Services, conduct analytics, and generate aggregated data.
To deliver newsletters, promotional content, and marketing communications where legally required or otherwise permitted.
To administer contests, giveaways, fundraisers, and special events.
To detect, prevent, and respond to fraud, unauthorized activity, and security incidents.
To comply with legal obligations and reporting requirements.
To enforce our agreements and protect the rights, safety, or property of the Company, employees, customers, or others.

Disclosure of Information

We may disclose personal information:

To our affiliates, contractors, and service providers who support our operations.
To vendors that process transactions, marketing, and analytics, including:

Google (analytics)
Mailchimp (newsletters and marketing campaigns)
Yelp and social media platforms (business presence and promotions)

To successors in connection with a merger, acquisition, divestiture, reorganization, or other corporate transaction.
To comply with legal obligations, court orders, or government requests.
As otherwise described when the information is collected or with your consent.

We may disclose aggregated or deidentified information without restriction.

We do not sell personal information for monetary consideration. Certain activities, such as the use of Google Analytics and targeted marketing through social media, may be considered “sharing” under California law.

Cookies and Tracking Technologies

As of the date of this Policy, our primary cookies are associated with Google Analytics. These cookies help us understand how users engage with our website. The data is stored by and shared with Google.

We may update the types of cookies and similar technologies we use from time to time to support functionality, security, and analytics. We may also implement a cookie consent tool (such as Complianz) to give users the choice to block analytics cookies until consent is provided.

You can manage cookies through your browser settings, though disabling or deleting cookies may affect website functionality.

Third-party platforms such as Google, Mailchimp, Yelp, and social media services may collect information independently through integrations with our Services. Their handling of data is governed by their own privacy policies. We do not control these third parties’ tracking technologies or how they may be used, and we are not responsible for their practices. If you have questions about targeted advertisements or other content, you should contact the responsible provider directly.

If these activities constitute “selling” or “sharing” under California law, you may opt out using the “Do Not Sell or Share My Personal Information” link on our website or by contacting us through the methods described below.

Do Not Track Signals

Some web browsers incorporate a “Do Not Track” (“DNT”) feature that signals to websites you visit that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, our website does not currently respond to them. Disabling or deleting cookies may affect your user experience on our website, including preventing the usage of certain features or functions. We will continue to monitor developments in this area and may update this notice if a standard emerges.

California Notice at Collection & Privacy Rights

If you are a California resident, you have specific rights under the CCPA/CPRA:

Right to Know: to request information about the categories and specific pieces of personal information we collect, the categories of sources, the purposes of collection, the categories of third parties, and the categories of disclosures.
Right to Delete: to request deletion of personal information we have collected, subject to exceptions.
Right to Correct: to request correction of inaccurate personal information we maintain.
Right to Opt-Out of Sale or Sharing: to direct us not to sell or share your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: to restrict use of SPI to what is necessary to provide services or as otherwise permitted by law.
Right to Non-Discrimination: to not receive discriminatory treatment for exercising your rights.

We disclose the categories of personal information collected in “Personal Information We Collect” and the categories disclosed in “Disclosure of Information.”

Sensitive Personal Information

We may collect limited Sensitive Personal Information (“SPI”), such as payment card information for transactions or precise geolocation if you enable location services. We do not use or disclose sensitive personal information for purposes other than those permitted under California law, such as processing payments, preventing fraud, ensuring security, and providing requested Services.

Retention of Personal Information

We keep the categories of personal data described in this Policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention.

This means that we consider our legal and business obligations, potential risks of harm, and the nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

How to Exercise Your California Privacy Rights

You may exercise your rights by:

Email us at: office@zacharys.com
Web Form: Request Deletion of Personal Information

We will verify your identity before responding, which may involve matching information you provide with our records. You may also designate an authorized agent to make requests on your behalf, provided the agent can verify your authorization and we can verify your identity.

How We Protect Personal Information

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your credentials and controlling access to your devices.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The “Last Updated” date will indicate the most recent update. We will notify you of material changes as required by law, which may include posting a notice on our Services or contacting you directly.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to file a complaint, you may contact us at:

Mailing Address: Zachary’s Chicago Pizza, 5801 College Ave, Oakland Ca, 94618

Web Form: Request Deletion of Personal Information